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What will it cost to leave your broadband early?

Estimate your early-termination charge from your monthly price and the months left on your contract. As a rule, it’s roughly your monthly price times the months remaining — minus any costs your provider saves — so our figure is an upper estimate. If you’re out of contract, or were hit by a price rise that wasn’t clearly set out, you may pay nothing.

Last updated: · Written by The NetSorted team

Whole months remaining until your minimum term ends.

Enter your monthly price and months remaining to estimate your exit fee.

When you might pay nothing

  • You’re out of contract. Once your minimum term ends, there’s no exit fee — you can switch freely.
  • An unclear price rise. If your provider raised your price in a way that wasn’t clearly set out in your contract, and you’re worse off, you can usually leave penalty-free. See mid-contract price rises and your rights.

Frequently asked questions

How are broadband exit fees calculated?

An early-termination charge broadly reflects what you would have paid for the rest of your minimum term — your monthly price multiplied by the months left — minus any costs the provider saves, such as VAT. So the full remaining value is an upper estimate; the actual charge is often a little lower.

Can I avoid paying an exit fee?

Sometimes. If your provider increased your price in a way that wasn’t clearly set out in your contract, and it’s to your material detriment, you can usually leave penalty-free. Exit fees also don’t apply once your minimum term has ended.

Do I pay an exit fee if I switch provider?

If you’re still in your minimum term, yes — switching doesn’t remove the charge. But if you’re out of contract, you can switch freely. The One Touch Switch process lets you change provider without contacting your current one.

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